Paxiful.com lays down our company’s shipping policy to inform our customers regarding shipping methods, estimated time for delivery, payment options, etc. Although, we request our customers not to confuse this shipping policy with our refund and return policy. The shipping policy according to which we work to satisfy our customers with flawless delivery of their orders is as follows:
The shipping options that we have to offer are standard, express, and overnight. You can choose from these three.
Cost of delivering your orders
We offer free delivery of your medicine if you have opted for Standard delivery of your parcel while ordering. However, we will charge you some money if you choose for express and overnight delivery of your medicine.
Estimated time is taken to complete your order
We need approximately three to five working days to process and complete your order in case of Standard shipping. And if you opted for the express shipping option, it will take two to three working days to deliver your parcel. However, in the case of the overnight shipping option, we are liable to deliver your medicines within the next 24 hours.
You can pay for your order via different payment modes. You can either pay us digitally or pay when you receive your medicine(cash on delivery). But in the challenging times of COVID-19, we request our customers to pay us digitally and help us to encourage contactless transactions.
Return and refund policy
Although we try our best to deliver you the best quality of medicine, but if you ever received any damaged or expired products, you can return them to us and claim your refund. You can go through our company’s return and return policy given on this website for more details.
Customer care support
The satisfaction of our customers is the only priority for us. Therefore we have employed thousands of people who will work as customer care executives to deal with our customers to resolve their queries.